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Citibank Wire Transfer Form
Citibank Wire Transfer Form

Citibank Wire Transfer Form

Citibank Global Transfer service ('Service') enables me to initiate an electronic funds transfer from my Account (as hereinafter defined) to such Citibank accounts overseas ('Citibank Destination Account' as hereinafter defined) through Citibank Online at https://www.citibank.com.my ('Website'). For this purpose, the relevant Citibank Destination Account must be located in one of the destinations set out in the Website.
The Service is available to me subject to the Citibank Account Terms and Conditions, limits and procedures whether contained in these Terms and Conditions or as prescribed by the Bank from time to time at the Bank's discretion.
These Terms and Conditions govern my rights and obligations, as the customer, and the Bank, in connection with the access and use of this Service. By accessing the Website or using this Service, I HEREBY ACKNOWLEDGE AND ACCEPT that my access and use of this Service shall be governed by these Terms and Conditions. In the event of any inconsistency or conflict between the Bank's general rules, procedures, terms and conditions as determined from time to time, AND these Terms and Conditions, these Terms and Conditions shall prevail unless specifically provided otherwise.
In these Terms and Conditions, the following terms and expressions shall have the following meanings unless the context requires otherwise:
1. 4.1 'Card' means my validly issued and unexpired Citibank Debit & ATM card.
2. 4.2 'Citibank Destination Account' shall mean the Receiver's account with Citibank overseas, which is located in one of the destination countries listed in the Website from time to time.
3. 4.3 'Customer Terminal' means any computer, mobile phones or other devices (including personal computers, notebooks, laptops, personal digital assistants, etc.) from which I access and use the Service from time to time.
4. 4.4 'Direct Damages' means actual damages or losses suffered by me as a result of a direct and immediate action by the Bank and shall not include any compensation for special, punitive, indirect, incidental or consequential damages or losses of any kind whatsoever, including but not limited to loss of profits, business or value, whether or not foreseeable.
5. 4.5 'Funds Transfer Instructions' means the requests made and particulars given by me to the Bank via the pre-structured electronic instruction form on the Website to effect funds transfer to the relevant Citibank Destination Account in accordance with the procedures and prompts set out in the Service under the Website.
6. 4.6 'my Account' means my savings, checking or foreign currency call account (with or without an overdraft facility) opened and maintained with the Bank in Malaysia, (whether alone or jointly with any other person(s)), which Account may be used in relation to the Service.
7. 4.7 'Receiver' means a person, corporation or entity who has accounts at Citibank overseas and is a payee under the Service.
8. 4.8 'Service' mean the Citibank Global Transfer service, which is an online funds transfer service made available by the Bank through the Website for the transfer of funds from my Account to any Citibank Destination Account in accordance with and subject to these Terms and Conditions.
9. 4.9 'Response' or 'respond' means any positive confirmation, non-acceptance, acknowledgement, rejection, cancellation or reply by the Bank to any Fund Transfer Instruction.
10. 4.10 'these Terms and Conditions' means the Citibank Global Transfer Service Terms and Conditions, and wherever applicable, shall include (i) any rules, procedures, terms and conditions for this Service, as determined by the Bank from time to time and (ii) any documents, directives, correspondence and agreements referred to in these Terms and Conditions and made a part thereof, together with any amendments made from time to time to any of the foregoing.
11. 4.11 'Use of the Service' means any access and/or use of the Service through the Website.
12. 4.12 'Website' means the website found at www.citibank.com.my.
13. 4.13 'the Bank', refer to Citibank Berhad (Company No. 297089-M), Malaysia.
Accessing Citibank Global Transfer service
1. 5.1 I may access and use the Service once I have complied with and completed the registration procedures in accordance with the procedures and prompts set out in the Funds Transfer section of the Website and my application has not been declined by the Bank. Without limiting the generality of the foregoing, I acknowledge that the Bank may at the Bank's discretion refuse registration to any one without giving any reason and/or notice thereof.
2. 5.2 My Card number, password and other Security Features
  In order to access the Service, I need to key in my Card or Account number, and any other particulars or security features such as passwords, etc. as determined by the Bank from time to time ('security information') into the Customer Terminal in accordance with the prompts and procedures set out in the Website.
Service Availability
The Service will usually be available 24 hours a day, 7 days a week. However, the Service accessed through the Website may not be available at certain times due to the maintenance and/or malfunction of the Bank's system and/or reasons beyond the control of the Bank. I agree that the Bank will not be responsible for the timeliness, deletion, misdelivery or failure to store any user data, communications or personalized settings or my failure to access the Website or the Service. The Bank reserves the right to change or discontinue, temporarily or permanently, the Service at any time with prior notice (where practicable) to me. The Bank may also suspend, refuse or terminate my access to the Website or Use of the Service at any time with prior notice (where practicable) to me. I agree that the Bank will not be liable to me or any third party for any modification or discontinuance of the Service or for any loss, liability or damage whatsoever which may be incurred as a result of any of the foregoing in this Clause 6. The Bank makes no warranty that the Service or any other services provided hereunder will be available at the times stated herein.
Funds transfer instructions
1. 7.1 By initiating the Funds Transfer Instructions to the Bank, I authorise the Bank to act upon any Funds Transfer Instructions made in accordance with the procedures and prompts set out in the Website. Such Funds Transfer Instructions, upon receipt by the Bank, shall be effected in accordance with the procedures, limits and conditions set forth herein or otherwise determined by the Bank from time to time. I agree that my Use of the Service is entirely at my own risk and that proof of any transmission of funds transfer via the Service shall not constitute proof of actual receipt thereof by the Bank until a Response has been received by me via the procedures and prompts set out in the Website or via such other Customer Terminal, as the case may be. For the avoidance of doubt, a Response means a response that the Funds Transfer Instructions has been received by the Bank and shall not at any time signify a response indicating that payment has been made to the relevant Citibank Destination Account in accordance with the Funds Transfer Instructions.
2. 7.2 There is a limit to the amount of funds that I can transfer a day, as set out in the Website subject always to my compliance with the relevant exchange control requirements) and the applicable rules, orders, regulations and directions made thereunder, including any applicable limits and purpose of transfer permitted therein (the details of which can be accessed through the Bank Negara Malaysia's website at http://www.bnm.gov.my/), I can transfer or pay any amount to the relevant Citibank Destination Account up to such daily limit prescribed by the Bank from time to time. The Bank may at the Bank's discretion and from time to time revise such transfer limits or impose additional conditions.
3. 7.3 The Bank shall neither be liable for acting upon such Funds Transfer Instructions nor be obliged to investigate the authenticity or authority of persons effecting my Funds Transfer Instructions or verify the accuracy and completeness of my Funds Transfer Instructions. I shall accept full responsibility for all transactions execut